Anger at work - ways of mastering it

I had a very nervous situation at work today. The client came with a bad attitude and spilled all her bitterness for the faulty jewelry on me. She didn't want to listen to my explanations and the rules of taking returns. However, I remained calm, which resulted in the end of threats to talk to my boss repeated by my client.

When the client left the shop, a colleague asked how it was possible that I was so calm. She would have shown annoyance a long time ago. Here are my ways.

1. Focus all your energy on your facial expressions. Don't let one grimace slip through it. The face is to be a perfectly clean mask. Believe me, in stressful situations it takes so much concentration that you forget about the unpleasant atmosphere around you.

2. Calm yourself down. Keep telling yourself that nothing happened. Add a compliment that will lift your spirits. For example, I am competent enough to get out of this situation.

3. If you can, leave the room for a moment. go out for a short walk to calm down and think about it. Take a few deep breaths, gather your thoughts and go back to your room to finish the conversation. Better to leave the room than make enemies. In anger, you can say a few words too many, and then regret it.

The Valentine's Day - 3 best way to spend it

Valentine's Day is getting closer and closer, so you should think about how to spend it. Dinner by candlelight in a restaurant, cinema or walk are some of the most standard and boring ideas for celebrating the day of love with the other half. If you want to surprise your partner with something original, use one of my proposals. Thanks to them Valentine's Day will remain in your memory for a long time.

1. Recreation of first date

If you want to be creative, surprise your other half with the recreation of your first date! I'm sure she'll be pleasantly surprised and appreciate your creativity. If your first meeting took place in a cafe or restaurant, go there again. Surely you remember what you chose from the menu of that special day. Order the same dishes and behave like that. Remember what made you sparkle. The memory of the first date will bring you even closer and give you a lot of fun.

2. Valentine's Day ball

Do you love to dance with each other till dawn? If you can't imagine spending this special day at home, go to the Valentine's Day ball. It is organized in many restaurants and hotels. It is for couples who feel like a duck to water on the dance floor. Valentine's Day is celebrated during the carnival, so you should have even more fun. If I haven't encouraged you so far, think about popular hits served by DJs or played live, delicious menu full of sophisticated dishes and joyful atmosphere. This event will make the day of lovers stay in your memory for a long time

3. For sportpeople

Do you love physical activity? If you are passionate about winter sports, go to the mountains. This is for couples who love adrenaline. Skiing or snowboarding will surely give you an unforgettable experience. It's a great alternative to standard ideas for Valentine's Day with the other half. If you prefer to go out in a bigger circle, plan your Valentine's Day trip to the mountains with your friends. You will catch up with your friends and you will certainly not be bored.